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Privacy Policy

Privacy Policy
Last Updated: July 20, 2026
Little Supermen Pty. Ltd. (“we”, “us”, or “our”) is committed to protecting the privacy of your personal and sensitive information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles (APPs), and the Health Records Act 2001 (Vic).
1. Information We Collect
We collect personal and sensitive information necessary to provide specialized training, disability support, and developmental services safely and effectively. This includes:
  • Participant Personal Information: Names, dates of birth, genders, contact details, and emergency contact information of children (0-17) and adult participants.
  • Guardian Information: Names, phone numbers, email addresses, and residential addresses of parents, guardians, or authorized representatives.
  • Sensitive and Health Information: NDIS participant numbers, NDIS plans, medical histories, diagnoses, support requirements, medication details, first aid reports, and behavioral assessment reports.
  • Staff and Contractor Information: Background checks, Working with Children Checks (WWCC), First Aid/CPR certifications, and professional qualifications.
2. How We Collect Information
We collect information directly from you, your parents/guardians, or authorized representatives through:
  • Online registration, referral, and contact forms on our website (https://littlesupermen.com).
  • Service agreements, intake assessments, and NDIS documentation.
  • Direct communications via email, telephone, or in-person meetings.
3. Purpose of Collection and Use
We use the collected information to:
  • Deliver tailored, safe, and high-quality training and support services.
  • Ensure full compliance with the Victorian Child Safe Standards and NDIS Quality and Safeguards Commission regulations.
  • Respond immediately to medical emergencies or first aid situations.
  • Manage NDIS billing, invoicing, and administrative requirements.
4. Disclosure of Personal Information
We do not sell or rent your personal information. We may disclose your information to third parties only under the following strictly regulated circumstances:
  • With Consent: To government departments, funding bodies (such as the NDIA), or medical professionals where authorized by the parent or guardian.
  • Legal & Regulatory Duty: To social service regulators, child protection authorities, or law enforcement where required under the Social Services Regulation Act 2021 (Vic) or child protection legislation.
  • Safety and Health: To emergency services or medical staff if there is an imminent threat to an individual’s life, health, or safety.
5. Data Security and Storage
We take reasonable physical and electronic steps to secure your information against misuse, loss, unauthorized access, modification, or disclosure. Data is stored on secure, encrypted servers. We retain information only for as long as legally required under Victorian record-keeping regulations for disability and child services.
6. Access and Correction
You have the right to request access to the personal information we hold about you or your child, and to request corrections if the data is inaccurate or outdated. Please contact us via the details below to make a request.
7. Complaints and Contact Information
If you have any questions or wish to lodge a privacy complaint, please contact our Privacy Officer at:
  • Entity: Little Supermen Pty. Ltd.
  • Email: admin@littlesupermen.com
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